Privacy

222db Privacy Policy

Your privacy matters to us. This policy explains exactly what data 222db collects, why we collect it, how we use it, and what rights you have over your own information.

Last Updated: 1 January 2025

Your Data, Your Rights

How 222db Protects Your Privacy

Six things every 222db player should know about how their personal data is handled.

Data Is Stored Securely

All personal data collected by 222db is stored on encrypted servers. Access is restricted to authorised personnel only. We use industry-standard security protocols to prevent unauthorised access, disclosure, or loss of your data.

We Never Sell Your Data

222db does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate your account, process payments, and comply with legal obligations — nothing else.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Contact 222db support and we will process your request promptly. You can also update most of your account details directly from your profile.

Cookies Are Minimal

222db uses cookies only for essential platform functions and basic analytics. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time without affecting your ability to use the platform.

Opt Out of Marketing

If you have opted in to receive promotional communications from 222db, you can opt out at any time. Every marketing message we send includes an unsubscribe option. You can also update your communication preferences directly in your account settings.

Data Retention Is Limited

222db retains your personal data only for as long as necessary to operate your account and meet legal obligations. When data is no longer needed, it is securely deleted or anonymised. We do not hold onto your information indefinitely.

Contents

1 Introduction

This Privacy Policy explains how 222db collects, uses, stores, and protects the personal data of players who register and use the 222db platform at 222db.io, including the 222db mobile application and all associated services. 222db is committed to handling your personal data responsibly and transparently.

By registering an account at 222db, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the Terms and Conditions, which govern your use of the 222db platform more broadly.

If you have questions about how 222db handles your personal data, contact our support team at [email protected] at any time.

2 Data We Collect

When you register and use the 222db platform, we collect certain personal data that is necessary to operate your account, process transactions, and comply with legal requirements. The types of data we collect fall into the following categories:

Data Type Examples When Collected
Identity Data Full name, date of birth, national ID number Registration and KYC verification
Contact Data Mobile number, email address Registration
Financial Data bKash / Nagad / Rocket account number, transaction history Deposits and withdrawals
Technical Data IP address, device type, browser type, operating system Each platform visit
Usage Data Games played, bets placed, session duration, login times Ongoing platform use
Communication Data Support chat logs, emails sent to 222db When you contact support

We collect only the data that is genuinely necessary for the purposes described in this policy. We do not collect sensitive personal data such as health information, religious beliefs, or political opinions.

3 How We Use Your Data

222db uses your personal data for the following purposes:

  • To create and manage your 222db account.
  • To process deposits, withdrawals, and other financial transactions.
  • To verify your identity and age in compliance with our legal obligations.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To provide customer support and respond to your queries.
  • To send you account-related notifications such as transaction confirmations and security alerts.
  • To send you promotional communications, if you have opted in to receive them.
  • To improve the 222db platform through analysis of usage patterns and player feedback.
  • To comply with applicable laws and regulatory requirements.

222db will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent.

4 Legal Basis for Processing

222db processes your personal data on the following legal grounds:

  • Contract performance: Processing your data is necessary to provide the 222db service you have signed up for, including account management and payment processing.
  • Legal obligation: We are required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
  • Legitimate interests: We process certain technical and usage data to maintain platform security, prevent fraud, and improve the 222db experience for all players.
  • Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.

5 Data Sharing

222db does not sell your personal data to any third party. We share your data only in the following limited circumstances:

  • Payment processors: We share financial data with bKash, Nagad, Rocket, and other payment providers solely to process your transactions.
  • Game providers: Some game providers receive limited technical data (such as player ID and session data) to deliver their games on the 222db platform.
  • Identity verification services: We may share identity documents with third-party KYC providers to complete verification checks.
  • Regulatory and legal authorities: We may disclose your data to law enforcement, regulators, or courts where required by law or where we have a good-faith belief that disclosure is necessary to protect the rights or safety of 222db or others.

All third parties who receive your data from 222db are contractually required to handle it securely and to use it only for the specific purpose for which it was shared.

If you receive a communication claiming to be from 222db that asks for your password or full payment details, do not respond. 222db will never request this information via email or chat.

6 Cookies and Tracking

The 222db platform uses cookies — small text files stored on your device — to make the platform work correctly and to understand how players use it. We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
  • Analytics cookies: Help us understand how players navigate the 222db platform so we can improve it. These are anonymised and do not identify you personally.
  • Preference cookies: Remember your settings and preferences, such as language and display options, so you do not have to set them again each visit.

222db does not use third-party advertising or tracking cookies. You can manage or disable non-essential cookies through your browser settings. Note that disabling essential cookies may affect your ability to use the 222db platform.

7 Data Security

222db takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the 222db platform.
  • Encryption of sensitive data at rest, including financial information and identity documents.
  • Strict access controls ensuring that only authorised 222db staff can access personal data, and only to the extent necessary for their role.
  • Regular security audits and vulnerability assessments of the 222db platform.
  • Two-factor authentication options for player accounts.

Despite these measures, no online platform can guarantee absolute security. If you believe your 222db account has been compromised, contact support immediately at [email protected].

8 Data Retention

222db retains your personal data for as long as your account is active and for a period after account closure as required by law. Specifically:

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of five years for financial compliance purposes.
  • Support communications are retained for two years after the conversation is closed.
  • Technical and usage data is retained for up to 12 months and then anonymised or deleted.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

9 Your Rights

As a 222db player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

  • Right of access: You can request a copy of the personal data 222db holds about you.
  • Right to rectification: You can ask us to correct any inaccurate or incomplete data we hold about you.
  • Right to erasure: You can request that we delete your personal data, subject to our legal retention obligations.
  • Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
  • Right to data portability: You can request your data in a structured, machine-readable format.
  • Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
  • Right to object: You can object to processing based on legitimate interests, including direct marketing.

Exercising your rights will not affect your ability to use the 222db platform, except where the data in question is essential for account operation or legal compliance.

10 Children's Privacy

The 222db platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a player is underage, their account will be closed immediately and any data collected will be deleted, except where retention is required by law.

If you believe a minor has registered an account at 222db, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

222db may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that affect how we use your data, we will notify you via the contact details registered on your 222db account before the changes take effect. Continued use of the platform after notification constitutes acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 222db handles your personal data, please get in touch with our support team. We take all privacy queries seriously and aim to respond within two business days.

  • Email: [email protected]
  • Live Chat: available 24/7 from within the 222db platform
  • FAQ: visit the FAQ page for answers to common questions

For questions about responsible gaming tools and self-exclusion, visit the Responsible Gaming page.

Your Privacy Is Safe at 222db

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